Every product in the ALLNORD edit is selected for clinical integrity and barrier respect, but skin is bio-individual. Check the “Ideal for” notes on each product page or contact our concierge team for a personalized protocol recommendation.

It is our rigorous filter. We test hundreds of formulas and retain fewer than 2%. To be included, a product must demonstrate proven efficacy, stability, and sensorial excellence; we reject fillers, unstable actives, and inflated claims.

Many curated formulas are compatible with pregnancy and nursing; these are clearly signalled on their product pages. For highly active ingredients such as retinoids, we recommend speaking with your healthcare professional.

Orders are shipped from our climate-controlled facility in Paris, France, to preserve the quality of temperature‑sensitive actives until they reach you.

We prioritize speed. Orders placed before 2:00 PM (CET) are dispatched the same day. You will receive a shipping email with a tracking link to follow your parcel’s journey in real time.

We ship to a selection of international destinations. Duties and taxes are calculated at checkout so there are no surprises at delivery.

Unopened, unused products in their original packaging can be returned within 14 days of delivery, in line with our hygiene protocols. Full details are available on our “Delivery & Returns” page.

We apologize sincerely. Please photograph the parcel and products immediately and email our concierge team within 48 hours. We will arrange a priority replacement or refund.